Returns & Exchanges
Due to the perishable nature of our fresh garden cups, we are unable to accept physical returns; however, we are committed to ensuring your complete satisfaction with every meal.
Return Process
- 1.Inspection
Upon delivery, please inspect your Gardencups immediately to ensure all seals are intact and ingredients are fresh.
- 2.Documentation
If you experience an issue with quality or damage, take clear photos of the product and the shipping label within 24 hours of arrival.
- 3.Contact Support
Email our Freshness Team at [email protected] with your order number and the documentation of your concern.
- 4.Resolution
Our team will review your claim and issue a full refund or a replacement shipment for any items that do not meet our high quality standards.
