Returns & Exchanges

Due to the perishable nature of our fresh garden cups, we are unable to accept physical returns; however, we are committed to ensuring your complete satisfaction with every meal.

Return Process

  • 1.
    Inspection

    Upon delivery, please inspect your Gardencups immediately to ensure all seals are intact and ingredients are fresh.

  • 2.
    Documentation

    If you experience an issue with quality or damage, take clear photos of the product and the shipping label within 24 hours of arrival.

  • 3.
    Contact Support

    Email our Freshness Team at [email protected] with your order number and the documentation of your concern.

  • 4.
    Resolution

    Our team will review your claim and issue a full refund or a replacement shipment for any items that do not meet our high quality standards.